In compliance with the legal obligation enshrined in article 10 of the Information Society Services and Electronic Commerce Act 34/2002 of the 11th July, below is disclosed the following information:

The holder of Cancandogs.com’s web domain is Casilda Comunicación S.L. (Can Can Dogs) domiciled to these effects in Madrid, calle San Lorenzo 9 bajo derecha 28004 Madrid, tax identification code (NIF): B16929937 and email address info@cancandogs.com



Can Can Dogs, responsible for the website www.cancandogs.com, makes this document available to the users with the purpose of complying with the legal obligations laid down by the Information Society Services and Electronic Commerce Act  34/2002, (LSSI-CE), as well as to inform all users of this website of the terms of use of the site.

 Every person who accesses this site and uses its services, or provides their data, is assumed to be a user of the site, committing to the observance and strict adherence to the provisions enshrined herein, as well as any other legal provision applicable.

 This contract has the purpose of regulating the provision of services offered through this website, and in particular, the sale of products.

Below, we disclose the contractual document that will govern the provision of our services and the selling of our products, through the website www.cancandogs.com owned by Casilda Comunicación S.L. (hereinafter Can Can Dogs). The acceptance of this document means the user:


  • Has read and understands what is herein explained.
  • Is a person with the necessary legal capacity to enter into these contracts.
  • Assumes and accepts the obligations herein enshrined.

The terms set herein will be valid for an indefinite period of time and will be applicable to any transactions conducted through the website cancandogs.com, up to the publication of an updated version




  1. How to purchase products

To place orders, the User must follow the purchase process set up on the website, read and accept these terms of use and select “checkout”. Then, Can Can Dogs will send an email to the User confirming that the Order has gone through (“Order confirmation”). The contract between the User and Can Can Dogs will be ultimately formalized once Can Can Dogs sends the User the Confirmation of the purchase. Only those products indicted in the Order will be the object of the contract.

       2. Availability of the products

All the orders are subject to availability of the products. In the event that, after having sent the Order Confirmation, Can Can could not, for whatever reason, provide the ordered product, the Company will contact the User as soon as possible notifying this situation. In such an event, Can Can Dogs could:

  1. offer the User, without a price increase, a product of similar characteristics and specifications as those initially ordered, provided that these are consistent with the needs of the User, and/or
  2. offer the User the option of revoking the order, reimbursing the amount paid, within fourteen (14) working days.

      3. Refusal to process an order

Although Can Can Dogs will do whatever possible to always process every Order, there could be extraordinary circumstances that compel the company to refuse processing an Order after having sent the Order Confirmation, therefore Can Can Dogs reserves the right to do so at any time, at its own discretion.

Can Can Dogs reserves the rights to remove any product from the Website at any time and to remove or modify any material or its content, not being responsible before the User or before any third party for removing any Product from the Website, regardless of whether said Product has been sold or not, or for removing or modifying any material or content from the Website.


  1. Product Warranty

All the Products included on the Website are Can Can Dogs originals. All of them have a two (2) year warranty pursuant the criteria and conditions enshrined in the Royal Legislative Decree 1/2007, of the 16th November, which approves the codified text of the General Act for the Protection of Consumers and Users and other complementary law.


It is assumed that the Products comply with the Terms of Use provided they meet all the requirements described bellow:


  1. They match the description provided by Can Can Dogs and possess the product features that Can Can Dogs has showed the User in the form of a sample or model.
  2. Are fit for the intended use of Products of the same type.

III. They are fit for any special use requested by the User so long as they have notified Can Can Dogs, provided Can Can Dogs has signed off on said use of the product.

  1. They show the quality and performance which are normal in a product of the same type as the User might expect, given the nature of the Product.

Can Can Dogs is not responsible for the damages in the Product that could have resulted from their misuse, nor for the acts and omissions of the User that do not conform to each product specifications nor for the damages caused by third parties not associated with Can Can Dogs.



  1. Price and payment of the Products

The prices applicable to each Product will be published on the Website on the date the User places the order. The prices indicated, regarding each one of the products or services offered on the site, include the value added tax (IVA) and are understood to be in euros (€). The applicable prices of each service will be published on the website or those offered in the form of deals and promotions on the website or in banners, commercial communications from the provider, etc. Despite Can Can Dogs effort to ensure that all prices that appear on the Website are correct, errors may occur. In the event that Can Can Dogs realizes an inaccuracy on the price of one of the Products that have been requested by any User, the Company will inform them as soon as possible and will give them the option of confirming the Order at the right price or cancel it. If Can Can Dog is unable to contact the User, the Order will be considered canceled, and the amounts paid will be reimbursed to the User in full.

Can Can Dogs will not be required to provide any Product to the user at an incorrect lower price (even if the Order Confirmation has been sent) if the inaccuracy of the price is obvious and unequivocal and could have reasonably been identified by the User as an incorrect price.

The prices may change at any time. Nevertheless, the possible changes will not affect those of the Products included in an Order Confirmation already sent by Can Can Dogs.

  1. Method of payment

The User will be able to pay by Visa, Visa Electron, Mastercard, or American Express credit or debit cards or through PayPal. To minimize the risk of unauthorized access, the User’s credit card data will be encrypted. Whether the method of payment is credit or debit card or PayPal, the account will be charged at the time Can Can Dogs sends the Order Confirmation to the User.

  1. Value added tax (IVA)

The applicable VAT (value added tax) rate will be the one legally in force at each time based on the specific product involved.


We accept returns of undamaged and unused goods within 15 days upon the client receiving the order. The client will bear the shipping costs of the return. If you change your mind during that period of 15 days, you can contact us at info@cancandogs.com and we will inform you of how to return this item, all expenses are paid by the client.

In the event that you receive a faulty or damaged product please contact us at info@cancandogs.com within 24 hours upon receiving the product and Can Can Dogs will return or exchange it, bearing the costs.



Can Can Dogs provides access to a variety of information, services, and data (hereinafter “contents”) on the Internet belonging to Can Can Dogs to which the user can have access to. The user takes responsibility for the use of the site. Said responsibility includes the necessary registration to access certain services or contents. In said registration, the user agrees to make proper use of the contents and services Can Can Dogs offers through its website.


These Terms govern the visit to the website cancandogs.com. The visit to the website constitutes the full and unconditional acceptance of each and all Terms. If you do not agree with the Terms, you will not have the right to visit the website cancandogs.com. The customer service regarding inquiries about the website will also be governed by these Terms.


The services provided by Can Can Dogs through its website are free, and do not require previous subscription or registration of the user.


You agree to use the website, its contents, and the service of Can Can Dogs in compliance with the applicable legislation and these Terms, with good customs and Law and Order. Likewise, you agree to not use Can Can Dogs’ website, its contents and the services with purposes or effects illegal, in violation of these Terms, detrimental to the rights and interests of third parties, or that can in any way harm, disable, overload or damage the website and/or its contents and/or the services of Can Can Dogs or that impedes their use or enjoyment by other people.

You must refrain from manipulating the identifying data of Can Can Dogs that is provided in the web site cancandogs.com.

You must refrain from manipulating the technical content or information protection devices, and in general the settings of the website cancandogs.com.


Can Can Dogs does not control or guarantee the absence of viruses nor of other elements in the Contents that can cause alterations in your computer system (software and hardware) or in the electronic documents and files stored in your computer system. Can Can Dogs excludes any liability for damages of any kind that could be caused by the presence of viruses or other elements in the Contents that can cause alterations in your computer system, your electronic documents, and files and in general in the electronic documents and files of the users of the website.


All the Contents of the website cancandogs.com and of the services of Can Can Dogs are exclusively and internationally owned by Can Can Dogs, including unconditionally graphic design, logos, images, texts, trademarks, and other distinctive signs, in any of the programing languages used or usable, as well as all the development and operating software of the website. Any form of reproduction, distribution, public communication or transfer and any other action or form of exploitation not explicitly authorized by the owner of the copyrights are forbidden.

All the products that appear on the website cancandogs.com are registered trademarks and property of Can Can Dogs.


The website often makes available to the user linking technical devices (links, banners, or buttons), directories and search engines that allow the users to access websites that belong and/or are managed by third parties. Can Can Dogs does not offer nor provide by itself or through third parties the services available on the linked sites, nor controls, supervises, or approves the products, services, contents, information, data, files, and any other material on these linked sites.

Therefore, Can Can Dogs declines any liability regarding the information that can be found outside this website and not managed by Can Can Dogs. The purpose of the links that appear is exclusively to inform the user about the existence of other sources of information about the matter on the Internet, where they can expand on the information offered on this website. Said links are not a suggestion, an invitation, or a recommendation to visit the sites and therefore Can Can Dogs is not responsible for the result obtained through said hypertext links.


This Terms, as well as any relationship between Can Can Dogs and yourself, will be governed by the Spanish applicable Law.

For any legal disputes that may arise between Can Can Dogs and yourself, derived from the existence or contents of these Terms or from your visit to the website, the parties, expressly waiving their own jurisdiction, submit themselves to the exclusive jurisdiction of the Courts and Tribunals of this country (that is, Spain).